Statement on Our Role as Intermediaries of Tourism Services
AD PERU EXPEDITION
Our Role as Intermediaries
AD PERU EXPEDITION acts as an intermediary in the organization and marketing of tourism services provided by independent suppliers, such as hotels, transportation companies, tour operators, restaurants, specialized guides, and other providers related to the tourism industry.
Our role is to coordinate, manage, and facilitate access to these services in order to provide our clients with an organized and high-quality travel experience.
Scope of Our Responsibility
While we carefully select our suppliers and strive to work with companies and professionals who meet appropriate standards of quality and safety, the services are provided directly by independent third parties.
Therefore, AD PERU EXPEDITION does not control or directly operate the services provided by such third parties and assumes no responsibility for acts, omissions, delays, cancellations, failures to perform, operational changes, accidents, or any other circumstances attributable to tourism service providers.
Commitment to Quality and Transparency
We are committed to providing clear and accurate information regarding the services offered, as well as acting diligently in the coordination of reservations, itineraries, and other aspects related to our clients’ travel experience.
Likewise, we continuously work to maintain business relationships with suppliers who share our values of professionalism, responsibility, and customer service.
Customer Support and Assistance
In the event of issues related to services booked through AD PERU EXPEDITION, we will provide reasonable assistance to the client in facilitating communication with the corresponding supplier and in seeking solutions whenever possible.
However, final decisions regarding modifications, cancellations, refunds, or specific service conditions will, in many cases, depend on the policies and conditions established by each supplier.
Final Statement
AD PERU EXPEDITION conducts its activities with transparency, responsibility, and good faith, acting as a link between travelers and the various providers involved in the delivery of tourism services.
Our objective is to facilitate safe, organized, and satisfactory travel experiences while respecting at all times the rights of our clients and the legal obligations applicable to the tourism sector.